Net Health Systems, Inc.

Since our founding in 1993, Net Health Systems, Inc. has combined operating excellence and innovation with a proven ability to meet and exceed client expectations. Net Health’s success in achieving sustainable, profitable organic growth is a result of customer-focused relationships, a ‘can do’ employee attitude, timely execution and alignment of new product development, and go-to-market initiatives.

Net Health is the leading provider of clinical information systems in the rapidly growing field of chronic wound care. WoundExpert, our flagship offering, provides integrated clinical, financial, and regulatory software and business intelligence services for wound management. WoundExpert allows clinicians, physicians, and healthcare managers to improve patient care through better tracking and benchmarking while enhancing workflow procedures and business decision-making across the chronic wound care continuum.

Challenge

Our mission is critical because of the suffering inflicted by chronic wounds, the financial burden on both government and private healthcare systems, and the aging infrastructure of information technology in healthcare. Nearly 7 million people in the U.S. suffer from chronic wounds stemming from diabetes, an aging population, vascular disease, and services delivery capacity.

Solution

WoundExpert is used by more than 4,500 physicians and clinicians, in 325 facilities nationally. Net Health’s practice management and Electronic Medical Record (EMR) systems automate over 1,000,000 patient encounters annually.

Our wound care market knowledge and focus on development and delivery has yielded significant bottom-line results for Net Health; including exponential growth in client placements, retention, as well as the clinical operations excellence of our clients.

•  In 2007, clients trusted WoundExpert to support over $355 million of wound-related services, reflecting a 40% increase over 2006.
•  WoundExpert client satisfaction has resulted in a consistent 97% client retention rate since 2001.
•  WoundExpert’s national registry of nearly 4,000,000 patient clinical encounters is the largest in the industry.
•  Net Health sustains a nine-fold market leadership position as compared to other competitors.

Leadership

Our continued growth is a testimony to WoundExpert’s market leadership and unwavering commitment to helping clients deliver excellent patient care and cost- effective practice management. Net Health is comprised of a diverse group of industry experts, developers and support individuals committed to delivering client services excellence. Net Health covets people who strive to make a difference by listening and continually surveying our 4,000+ healthcare professional users in driving new product development and enhancement processes.

Net Health proactively seeks client input regarding product development and enhancements operationally - efficiency, financials, productivity, regulatory compliance - and clinically in terms of improved patient quality of care - best practices, improved outcomes, satisfaction measurement, and quality assurance.

WoundExpert enhancement and improvement insights come from client focus groups, online client feedback, market research, corporate users, and our Clinical Advisory Board. This multidisciplinary team of industry thought leaders was chartered to enhance the effectiveness and usability of WoundExpert, guide new application development, encourage broader acceptance of electronic documentation by providers of wound care, and serve as a source for innovative ideas.